Delivery Policy

Crown Holder Supplements ships within India only. Orders inside Sirsa are delivered by our own team, and orders for the rest of the country travel with trusted courier partners. If your pin code turns out to be outside every partner's network, we'll call you, then cancel the order and refund it in full.

Every order is picked from our own stock, checked and packed securely. In-stock products are usually handed to our delivery team or courier within 1 business day of payment.

• Orders placed late in the evening or on a public holiday are packed on the next working day.
• If an item in your order has to be restocked, we'll contact you first, so you can wait for the full order or have the available items sent ahead.
• Products with a flavour or size you chose are packed exactly as selected. Please double-check them before paying.

These are estimates, not guarantees. Weather, local restrictions, festivals or courier delays can occasionally add a day or two.

There is currently no delivery charge on any order. If that ever changes, the charge will be shown clearly at checkout before you pay. It will never be added after your order is placed.

• Online orders are prepaid securely through Razorpay, using UPI, debit or credit cards, or net banking.
• Cash on delivery isn't available for online orders right now.
• Your payment confirmation and order number arrive by email straight after checkout. Keep them handy for any delivery questions.

Once your parcel leaves our store, we share its tracking details wherever the courier provides them, so you can follow it to your door.

• Courier tracking can take up to 24 hours to show its first update after pickup.
• For deliveries inside Sirsa, our delivery team calls you before arriving.
• Can't find your tracking details? Call either store with your order number and we'll check the status for you.

• Check that the outer box and every product seal are intact before you accept the parcel.
• If the box looks opened, crushed or tampered with, you can refuse it, or accept it and tell us within 48 hours with photos.
• For high-value orders, a short unboxing video makes any claim much quicker to settle.
• Make sure someone is available at the delivery address. Parcels the courier can't deliver come back to us, and we'll contact you to arrange re-delivery.